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Hospitality Training and Certification

Date and Time

Friday Aug 25, 2023
9:30 AM - 11:30 AM CDT

Location

RF Chamber of Commerce
Chairman's Honor Hall
319 Broadway

Fees/Admission

$10.00 Member
$12.00 Non-Member

Website

http://www.rockport-fulton.org

Contact Information

Diana Pardue, 361-729-6445
Send Email

Description

"Hospitality Training and Certification"
A CUSTOMER SERVICE TRAINING PROGRAM

The program is helpful for businesses in any service industry and employers have seen improvement in employees' customer service skills following their participation. Feedback received by employees during the hospitality training gives them more confidence in working with the public.

The Texas Friendly Hospitality Training Program is a program of the Texas A&M Agrilife Extension Service.

Topics emphasized include:

Business Etiquette

Phone Courtesy

Teamwork

Communication

Handling Complaints

Cultural Etiquette

Community Awareness

and more...