BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20220420T180000Z DTEND:20220420T200000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Hospitality Training and Certification DESCRIPTION:"Hospitality Training and Certification"\n\nA CUSTOMER SERVICE TRAINING PROGRAM\n\n\n\n The program is helpful for businesses in any service industry and employers have seen improvement in employees' customer service skills following their participation. Feedback received by employees during the hospitality training gives them more confidence in working with the public. \n\n\n\nThe Texas Friendly Hospitality Training Program is a program of the Texas A&M Agrilife Extension Service.\n\n \n\nTopics emphasized include:\n\n Business Etiquette\n\n Phone Courtesy\n\n Teamwork\n\nCommunication\n\n Handling Complaints\n\nCultural Etiquette\n\nCommunity Awareness\n\nand more... X-ALT-DESC;FMTTYPE=text/html: